📦 Free Pickup:
Toahfa offers free pickup for all pre-loved items you list on our platform.
Our logistics partner will contact you to schedule the pickup within 2-5 working days.
⏳ Processing & Listing Time:
Once picked up, items undergo quality checks and pricing evaluation (3-7 working days).
Approved items will be listed on Toahfa’s marketplace.
If an item does not meet our quality standards, we will notify you for recycling or return (charges may apply).
🚚 Brand Shipping Policy Applies
When you purchase a brand-new item using your Toahfa credits, the brand’s shipping policy applies.
Delivery timelines vary based on the brand and location.
📍 Order Tracking
Once your order is placed, you will receive a tracking link from the respective brand.
Toahfa does not handle new item deliveries; please refer to the brand’s shipping details.