Welcome to Toahfa. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our services.
By using Toahfa, you agree to abide by our terms, policies, and platform guidelines.
Toahfa reserves the right to modify policies at any time without prior notice.
Users can list gently used fashion & accessories for resale.
Items must be clean and in good condition; damaged or counterfeit products are not accepted.
Toahfa reserves the right to reject any item that does not meet our quality standards.
Sellers earn Toahfa credits when their item is sold.
These credits can only be used to purchase brand-new items from partner brands.
Credits cannot be converted into cash or transferred to other accounts.
New items are shipped directly by the brands; Toahfa is not responsible for delivery, returns, or exchanges.
Users must follow the brand’s policies for product warranties, refunds, and exchanges.
Pre-loved items: Once picked up, they cannot be returned or refunded.
New items: Cancellation and return policies depend on the brand.
Users must provide accurate product details and legitimate listings.
Any fraudulent activity may result in account suspension.
Toahfa is facilitator between sellers and buyers; we take responsibility for product quality beyond our quality checks.
For new items, all disputes must be handled directly with the brand’s customer support.
For any queries, reach out to us at  email or via live chat.
