Toahfa Cancellation Policy

Cancellation Policy

For Pre-Loved Item Listings

❌ Before Pickup:

• You can cancel your listing anytime before our pickup partner arrives.

🚛 After Pickup:

• Once an item has been picked up, it cannot be canceled or returned unless rejected during quality evaluation.

For New Item Purchases Using Credits

🛍 Brand Cancellation Policy Applies

• If you purchase a new item using Toahfa credits, cancellation is subject to the brand’s policy.

• If the brand cancels your order due to stock unavailability, credits will be refunded to your Toahfa Wallet.