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Chapter 1 Time management ? Introduction ? Tempus Fugit ? Basic approach to time management ? Developing a personal sense of time ? Time audit ? Analyse and improve your use of time ? Identifying long-term goals ? Making medium-term plans ? Smarter objectives ? Planning the day ? The Adair urgency/importance matrix ? Tips on daily planning ? Making the best use of your best time ? Organising office work ? Dealing with interruptions ? Dealing with paperwork ? Other elements to improve your time management in the office ? Managing meetings ? Delegating effectively ? Deciding what to delegate ? Making use of committed time ? Managing your health ? How topped up are your batteries? ? Stress ? Summary and six-month follow-up test
Chapter 2 Setting and achieving goals and objectives? Introduction ? Personal goals and objectives ? Professional/business goals and objectives ? Summary and six-month follow-up test
Chapter 3 Decision-making and problem-solving ? Introduction ? Decision-making skills ? The Manager as decision-maker ? Key elements of effective thinking and decision-making ? Analysis ? Synthesis ? Other useful approaches ? Imagination ? Conceptual thinking ? Intuition ? Originality and Innovation ? The concept of value in decision-making ? Decision-making and weighing up the options ? Summary and six-month follow-up test
Chapter 4 Creativity and innovation? Introduction ? Creativity ? Innovation ? Recruit/select creative people ? Encouragement of creativity in teams ? Team training ? Communicating about innovation ? Overcoming obstacles to innovation ? Organisation and Innovation ? The Generation of ideas ? Characteristics of, innovators ? Summary and six-month follow-up test
Chapter 5 Part 1 : Personal reminders and thoughts worth thinking? Introduction ? Time management ? Setting and achieving goals and objectives ? Decision-making and problem-solving ? Creativity and innovation
Part 2 Managing others
Chapter 6 Leadership and teambuilding? Leadership ? Qualities of leadership ? Functions of leadership ? Leadership characteristics ? Leadership skills ? Defining the task ? Planning ? Briefing ? Controlling ? Evaluating ? ? Motivating ? Organising ? Setting an example ? Developing leadership skills ? Teambuilding ? Task ? Team ? Individual ? Summary and six-month follow-up test
Chapter 7 Motivation and people management? Introduction ? The 50:50 rule ? Needs and motivation ? Maslow?s hierarchy of needs ? McGregor?s Theory X and Theory Y ? Herzberg?s motivation – hygiene theory ? Managers/leaders and motivation ? Getting the best from people ? Be motivated yourself ? Select people who are highly motivated ? Treat each person as an individual ? Set realistic and challenging targets ? Remember that progress motivates ? Create a motivating environment ? ? Provide fair rewards ? Give recognition ? Summary and six-month follow-up test
Chapter 8 Communication and presentation? Introduction ? Issues in communication ? Listening ? Reading skills ? Writing skills ? Speaking and presentation skills ? Effective speaking ? Presentation skills ? One-to-one interviews ? Managing meetings ? Within your organisation ? Summary and six-month follow-up test
Chapter 9 Part 2: Personal reminders and thoughts worth thinking ? Introduction ? Leadership and teambuilding ? Motivation and people management ? Communication and presentation ?
100
9.78813E+12
Paper Back
Chapter 1 Time management ? Introduction ? Tempus Fugit ? Basic approach to time management ? Developing a personal sense of time ? Time audit ? Analyse and improve your use of time ? Identifying long-term goals ? Making medium-term plans ? Smarter objectives ? Planning the day ? The Adair urgency/importance matrix ? Tips on daily planning ? Making the best use of your best time ? Organising office work ? Dealing with interruptions ? Dealing with paperwork ? Other elements to improve your time management in the office ? Managing meetings ? Delegating effectively ? Deciding what to delegate ? Making use of committed time ? Managing your health ? How topped up are your batteries? ? Stress ? Summary and six-month follow-up test
Chapter 2 Setting and achieving goals and objectives? Introduction ? Personal goals and objectives ? Professional/business goals and objectives ? Summary and six-month follow-up test
Chapter 3 Decision-making and problem-solving ? Introduction ? Decision-making skills ? The Manager as decision-maker ? Key elements of effective thinking and decision-making ? Analysis ? Synthesis ? Other useful approaches ? Imagination ? Conceptual thinking ? Intuition ? Originality and Innovation ? The concept of value in decision-making ? Decision-making and weighing up the options ? Summary and six-month follow-up test
Chapter 4 Creativity and innovation? Introduction ? Creativity ? Innovation ? Recruit/select creative people ? Encouragement of creativity in teams ? Team training ? Communicating about innovation ? Overcoming obstacles to innovation ? Organisation and Innovation ? The Generation of ideas ? Characteristics of, innovators ? Summary and six-month follow-up test
Chapter 5 Part 1 : Personal reminders and thoughts worth thinking? Introduction ? Time management ? Setting and achieving goals and objectives ? Decision-making and problem-solving ? Creativity and innovation
Part 2 Managing others
Chapter 6 Leadership and teambuilding? Leadership ? Qualities of leadership ? Functions of leadership ? Leadership characteristics ? Leadership skills ? Defining the task ? Planning ? Briefing ? Controlling ? Evaluating ? ? Motivating ? Organising ? Setting an example ? Developing leadership skills ? Teambuilding ? Task ? Team ? Individual ? Summary and six-month follow-up test
Chapter 7 Motivation and people management? Introduction ? The 50:50 rule ? Needs and motivation ? Maslow?s hierarchy of needs ? McGregor?s Theory X and Theory Y ? Herzberg?s motivation – hygiene theory ? Managers/leaders and motivation ? Getting the best from people ? Be motivated yourself ? Select people who are highly motivated ? Treat each person as an individual ? Set realistic and challenging targets ? Remember that progress motivates ? Create a motivating environment ? ? Provide fair rewards ? Give recognition ? Summary and six-month follow-up test
Chapter 8 Communication and presentation? Introduction ? Issues in communication ? Listening ? Reading skills ? Writing skills ? Speaking and presentation skills ? Effective speaking ? Presentation skills ? One-to-one interviews ? Managing meetings ? Within your organisation ? Summary and six-month follow-up test
Chapter 9 Part 2: Personal reminders and thoughts worth thinking ? Introduction ? Leadership and teambuilding ? Motivation and people management ? Communication and presentation ?
100
9.78813E+12
Paper Back
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